Sales Policy for AuraHousePaint

Effective Date: 17/12/2024

Thank you for choosing AuraHousePaint for your scented candle needs! Our Sales Policy ensures that your purchasing experience is smooth, transparent, and satisfactory. Please read this policy carefully before making a purchase on our website, https://aurahousepaint.com, as it outlines important details regarding our products, pricing, shipping, and terms of sale.

1. Product Availability

All products on our website are subject to availability. We strive to ensure that the items listed are in stock and ready for immediate shipping. However, if a product is out of stock or unavailable, we will notify you and offer a full refund or suggest an alternative product.

2. Pricing

  • All prices listed on our website are in USD (U.S. Dollars) and include any applicable sales tax where required.
  • Prices are subject to change without notice. However, the price at the time of purchase will remain fixed for your order.
  • Promotional discounts, coupons, or special offers cannot be combined unless explicitly stated.
  • Shipping costs will be calculated at checkout based on your location and selected shipping method.

3. Order Processing

After placing your order, you will receive an email confirming your order details and a summary of your purchase. Please review this confirmation carefully. If there is an issue with your order, such as incorrect items or missing information, please contact our customer service team immediately.

Orders are typically processed within 1-2 business days (Monday to Friday). Orders placed on weekends or holidays will be processed on the next business day.

4. Payment Methods

We accept the following payment methods for purchases:

  • Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other payment methods as indicated at checkout

All payment transactions are processed securely, and your financial information is handled with the utmost care and confidentiality.

5. Shipping and Delivery

We offer reliable shipping options to ensure your orders arrive promptly and safely. Shipping costs and delivery times are calculated during the checkout process based on the shipping method and destination.

  • Standard Shipping: Typically delivered within 5-7 business days.
  • Expedited Shipping: Delivered within 2-3 business days.
  • International Shipping: Available to selected countries; please review shipping costs and estimated delivery times at checkout.

AuraHousePaint is not responsible for any delays caused by third-party shipping carriers or unforeseen circumstances such as weather events, customs delays, or other factors beyond our control.

6. Order Cancellation

If you wish to cancel your order, please contact our customer service team as soon as possible. Orders can only be canceled before they are shipped. Once your order has been shipped, it cannot be canceled, and you will need to follow our returns process.

7. Sales Tax

Sales tax will be applied to your order based on the applicable laws in your state or region. The tax amount will be calculated during the checkout process.

8. Gift Cards

AuraHousePaint offers gift cards for purchases, which can be used on any products available on our website. Gift cards are not refundable and cannot be redeemed for cash unless required by law.

9. International Orders

For international customers, please be aware of the following:

  • You are responsible for any customs duties, taxes, or import fees that may be applied upon arrival of your order in your country.
  • We are not responsible for delays or damages caused by customs processing or other issues beyond our control.

Please note that international shipping may take longer than domestic orders due to customs clearance procedures.

10. Product Descriptions and Imagery

We strive to ensure that all product descriptions and images on our website are accurate. However, due to variations in lighting and monitor settings, the actual product may differ slightly from what you see on your screen.

If you have any questions about a product before making a purchase, please contact us for clarification.

11. Returns and Refunds

Please refer to our Refund and Returns Policy for detailed information on how to return items, eligibility for refunds, and our return process.

12. Changes to the Sales Policy

AuraHousePaint reserves the right to modify or update this Sales Policy at any time. Any changes to this policy will be posted on this page, with the updated “Effective Date” at the top. Please review this policy periodically to stay informed about our terms and conditions.

13. Contact Us

If you have any questions or need assistance with your order, please don’t hesitate to reach out to our customer service team:

AuraHousePaint
Address: Ovilla, Texas 75154, USA
Phone: (512) 555-7890
Email: aurahousepaint@contact.info
Website: https://aurahousepaint.com